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What's New? |
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Information |
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Affiliate Program |
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Newsletter |
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| Conditions of Use |
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Contract Formation
The receipt of your order will be confirmed by an automatically sent email. The acceptance of your order is given by sending the goods. With written or telephone order also by delivering the goods. If we can not deliver, you will be notified by email.
The information about products and prices in zooCom online shop are not binding!
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Delivery
We deliver within the Federal Republic of Germany as soon as possible with the
Deutsche Post (now DHL), German Parcel or DPD. Our delivery time is generally 3 - 5 days. Should it take longer the customer will be informed by email.
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Right of rescission
All items you buy from zooCom, you can if not satisfied within 14 days of return postage paid. It is important to ensure that the goods in transit can not be damaged. Excluded from the return are already used articles, custom products and pet food (food, snacks, chews, food supplements). Our employees are instructed not to accept goods returned freight collect!
For orders above 40 euros, we will refund you immediately if ordered within Germany your postage costs.
The refund is distributed according. the rates of our shipping partners DHL, GLS, DPD.
Special costs such as for example Express and bulky supplements can not be refunded.
Please do not make any return by email to contact us.
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Reservation of ownership
Until full payment the goods remain the property of zooCom.
The cost of an order for payment / collection agent to the customer.
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Reservations
zooCom reserves the right to the promised service in case of Unavailability to provide not. zooCom informed you immediately if the goods should not be available. Already paid shall be
immediately returned.
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Privacy
We use your customer and order data to process your order. All data is subject to the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG) stored and processed. Your personal information including your address and the email address we will not pass without your explicit and revocable consent to third parties.
You always have a right to free information, correction, blocking or deletion of your stored data.
Of performance and jurisdiction for both parties is Flensburg.
zooCom
Copyright by zooCom
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| | All orders over 49.00 EUR receive FREE shipping within Deutschland. |
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